We take information security seriously, providing transparency and ongoing support to our customers.
The focus of ISO 9001 is on quality products and services and customer satisfaction, while ISO 27001 is focused on information security.
ISO 27001 is the international standard for information security.It sets out the specification for an effective ISMS (information security management system).
Certification to the ISO 27001 standard is recognised worldwide to indicate that our ISMS is aligned with information security best practices.
Gaia is a cloud-based service. Our service is hosted on Amazon Web Services infrastructure with multiple Availability Zones. The data centres employ leading physical and environmental security measures, resulting in highly resilient infrastructure. More information about its security practices is available at: AWS security page.
The CCPA is about increasing transparency for California residents, allowing them to understand how their data is collected and transacted. Meanwhile, GDPR regulates data privacy across the E.U., replacing some data protection laws across Europe with a single framework. We take both GDPR and CCPA seriously and are compliant with both.
Our partnership with Auth0 provides security, privacy and compliance when it comes to user security. Auth0 is a vetted, secure and well respected security solution.Read more on the Auth0 security page.
We use the following methods to encrypt data: